My Resume

SKILLS:

• Operating Systems:  Windows 2019, Windows 2016, Windows 2012, Windows 2008R2 Enterprise, Windows 10, Windows 8.1, Windows 7, Linux.
• Server Monitoring Tools:  SolarWinds, Splunk, Cisco UCS  CIMC Supervisor, HP Blade Onboard Administrator, ILO, CIMC,  UCS Central, Cisco UCS Manager, HP Insight Manager, HP Openview, SCCM, Idrac, VERITAS Backup, Netvault Backup, Dell SAN storage solutions, Proliant Essentials Management, Dell OpenManager
• Server Hardware: CISCO UCS Servers, Dell Blade Servers, PowerEdge Servers, Proliant Blade Systems, Proliant DL Models, Proliant ML Models.

Cybersecurity skills:

• Network & System Security
• Risk Management
• Penetration Tester
• Vulnerability Assessments
• Authentication & Access Control
• Networking: LANs, WANs, VPNs,                                      
• Technical Management BS Degree
• Routers, Firewalls, TCP/IP
• System Monitoring
• Regulatory Compliance
• System Integration Planning
• Multitier Network Architectures
• Security Technologies: Retina Network Security Scanner; SSH; SSL; Digital Certificates; Anti-Virus Tools (Norton, Symantec, Ghost, etc.)

Server and networking Skills:

• Installing and Configuring Servers Based on Windows 2019/2016/ 2012/2008
• Managing Windows Servers
• Windows Azure
• Managing Storage
• Implementing Network Services
• Managing patches for windows and 3^rd party software.
• Implementing Direct Access
• Implementing Failover Cluster
• Vmware management, installation and configuration and deployment of virtual machines.                       
• Implementing Failover Clustering with Hyper-V
• Implementing Dynamic Access Control
• Configuring and maintaining F5 BIG-IP Local Traffic Manager and Global Traffic Manager/DNS 
• Experience in the area of centralized monitoring, network capacity planning, network performance reporting, network optimization, and troubleshooting of enterprise network deployments. Implementing Active directory domain   services
• Windows Server Hardening
• SolarWinds Management
• System Integration Planning
• Protocols knowledge BGP, EIGRP, OSPF, DMVPN, HSRP, PBR, CBAC, VRF, PKI’s Client and Clientless SSL VPN.
• Experience implementing security policies and procedures for networks

WORK EXPERIENCE:

03/2019-to present      PGTEK/DELL/PNC

                                     DELL EMC Resident Consultant

• Responsible for the day-to-day management of the global Dell corporate network at PNC Bank
• Responsible to install, configure and manage OpenManager.
• Hands on troubleshooting and resolving issues that occur on LAN, WAN, & DC networks
• Provide proactive and preventative maintenance across the network environment
• Provide support to IT Operations, Network Engineering and internal Dell Business units
• Work very closely with and develop relationships with WAN MPLS / Internet providers to ensure consistent WAN connectivity.
• Push out patches for Dell Server utilizing Dell OpenManager and SCCM.

08/16-12/18      Talascend/Bechtel

                             Global Server Administrator

• Administer operating systems including performance monitoring, operations planning, troubleshooting, and preventative maintenance.
•  Designing, installing, and maintaining Windows and VMware server.
• Troubleshoot hardware, software and operating systems.
• Utilize procedures and standards to ensure operational consistency on a global basis and update documentation as required.
• Maintain records on repairs, downtime, and configuration changes.
• Participate in the planning and implementation of O/S changes including version upgrades, service pack installation, and hotfixes, via SCCM and other patch management software.
• Assist in disaster recovery and business continuity planning and support.
• Configuring and maintaining F5 BIG-IP Local Traffic Manager and Global Traffic Manager/DNS 

• Participate in capacity planning including forecasting of needs for future infrastructure related purchases.
• Perform statistical reporting, recording, and maintenance of hardware, software, and licensing inventory.
• Monitor system performance and tune performance as necessary.
• Performing network server administrative functions and maintenance activities as needed.
• Participate in on-call rotation to provide off-hours support and maintenance globally

01/16- 07/16      Cyber Gov, LLC

Security Vulnerability and Assessment Consultant

• Assists with risk assessment, vulnerability assessments, and continuous monitoring.
• Handles a wide range of security issues including architectures, firewalls, electronic data traffic, and network access.
• Uses encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research.
• Provides recommendations for design / operations.
• Maintains, documents, and improves implemented systems, applications, and solutions for enterprise-wide cyber systems and networks.
• Contributes analysis, evaluation, and design/operational recommendations to promote economy, efficiency, and effectiveness in information security.
• Builds and maintains trusted relationships with internal customers.
• Integrates new architectural features into existing infrastructures, designs technical information security architectural artifacts, provides architectural analysis and relates existing system to future needs and trends.
• Provide incident response and support 24×7 operations environment.
• Configuring and maintaining F5 BIG-IP Local Traffic Manager and Global Traffic Manager/DNS 

01/14-06/15       URS/AECOM 

Global Systems Administrator

The primary responsibilities of the Global Systems Administrator are to manage and provide IT Infrastructure support across the Global Division.

• Manage capacity and performance of the SAN and NAS infrastructure ensuring high availability of all systems. Proactively monitor, test, collect and analyze system performance statistical data to improve quality & ensure optimal performance of all storage environments.
• Diagnose and resolve complex configuration and bottleneck issues within a complex application & systems infrastructure.
• Support an enterprise-level wireless solution in small, medium and large networks.
• Diagnose and resolve network bottleneck issues within a LAN and WAN.
• Investigate failures to find the root cause and drive resolution.
• Provides 24/7 production support to the enterprise.
• Provides World Class Customer Service to internal and external customers.
• Supports and maintains production applications.
• Processes requests from internal ticketing systems.
• Provides support for compliance initiatives i.e. SOX.
• Performs analysis of network needs and contributes to the design of network architecture, security, integration, and installation.
• Configure SolarWinds to monitor network equipment and to provide reporting of network environments.
• Installs and maintains local and wide area network hardware and software, network nodes, terminals, and wiring.
• Evaluates local area network hardware and software requirements and capabilities and makes recommendations and monitor and maintain network stability.
• Support network upgrades that include switch replacement in small, medium and large networks.
• Prepares and maintains documentation of network configurations and cabling layouts, using Visio or SmartDraw.
• Establishes network users, user environments, directories, and security for networks being installed.
• Responds to inquiries regarding data and computer security, policies, and procedures.
• Monitors network traffic and make necessary recommendations for additional resources or hardware.
• Collects and analyzes network and memory utilization.
• Researches and evaluates new technologies.
• Performs complex technical tasks including debugging and supporting hardware modules and systems.
• Performs network troubleshooting to isolate and diagnose complex network problems.
• Provides users with network technical support.
• Coordinates third-party maintenance for network hardware and software issues/upgrades.
• Investigation of failures to find the root cause and drive resolution.
• Perform duties related to systems administration specific to Microsoft Windows Server 2003, 2008 R2, 2012 and Linux Operating Systems, including server configuration management, software installation, backup management, troubleshooting software, and hardware issues, and providing a high level of customer service.
• Independently perform assignments from the Infrastructure Team including management, monitoring, configuration management, and support of the IT infrastructure.
• Follows and upholds established Change Management processes and procedures.

07/10-12/13       High Data Tek

Manager of Information Technology

• Provide technical leadership
• Provide assistance with escalated Tier III support issues
• Managed the day-to-day security infrastructure upgrades (e.g., firewall/VPN upgrades, intrusion detection, token-based authentication, and remote management) for various clients in the federal and private sectors.
• Work on multiple projects including complex integration efforts and transitioning applications to new technologies
• Make recommendations towards buying versus build decisions, participates in the evaluation and selection process for application packages to meet solutions
• Recommend testing tools, middleware, and database management systems
• Provide information assurance and security by transmitting secure data between classified and non-classified systems; perform ethical hacking, malware reverse engineering, and penetration testing in order to ensure Federal compliance and private sector security best practices.
• Purchasing, installing, configuring, supporting and maintaining user workstations, server hardware, and software infrastructure; networked and standalone printers
• Managed business-critical information security initiatives involving encryption of customer data to ensure compliance with state and federal HIPPA law.
• In charge of running bi-weekly security test of our private sector clients in order to enforce IT processes to maintain a consistent, well-integrated and balance application structures in full compliance with the Sarbanes Oxley (SOX) act of 2002 and Payment Card Industry – Data Security Standards (PCI DSS) regulations; participate in system Certification and Accreditation as well as Federal Information Security Management Act processes.
• Wintel Servers 2012/2008 R2/2003 installation, configuration, and administration, Windows Clustering, AD/DNS/DHCP, systems management using MS SCCM
• Managing all COE servers and applications including Microsoft Server 2003 and 2008, Microsoft Exchange 2007 and Exchange 2010, Microsoft SharePoint, Microsoft SQL Server, Blackberry Enterprise Server, server and workstation anti-spam and anti-virus protection;
• Responsible for proposing, planning, testing, tuning, configuration and setup of Microsoft Exchange 2010 architecture as well as supporting common email client applications. Sole responsibility in regards to the installation, configuration, and maintenance of Email servers and applications to facilitate electronic communication practices and email Interchange in accordance with organization policies and regulations.  Administer and supports Active Directory.
• Maintain back-up and recovery systems and managing all software assets with valid licensing.
• Manage and install necessary service packs and updates to all server and workstation software
• Maintain software and hardware inventory
• Verification of security and compliance of approved software on each internal and external workstations.
• Setting up user accounts, access permissions, and passwords for internal and external clients;
• Monitoring network usage; Monitor network performance utilizing existing or new tools to maintain a 99.99% uptime SLA.

10/09-06/10       GDIT, Naval Medical Logistics Command     

Team Lead, Network Engineer

• Responsible for managing the day-to-day network security infrastructure, operation and problem-solving of a team of engineers to meet with the required service level components for the entire Navy Medical Logistics Command at Fort Detrick.
• Lead Network Engineer manages the everyday activity of various Servers.
• Prepare meeting agendas for the support team.
• Ensure that system information security architecture, design, installation, operational planning, and risk remediation activities on all of the Navy Medical servers at Fort Detrick ensuring all systems installed according to DISA guidelines and best practices.
• Facilitate team meetings using appropriate brainstorming, problem-solving, decision making, and project planning techniques.
• Manage meetings according to the team’s agreed upon guidelines.
• Delegate team tasks as needed.
• Facilitate ongoing self-evaluation of the team’s effectiveness.
• Active Directory, DNS, DHCP); FTP server; Ms-SQL Server 2008 R2 (250Gb+ DB) with script support, IIS6/7,
• Manage team conflicts so that problems are resolved constructively.
• Attend Navy meetings to coordinate and monitor plan implementations.

01/09-10/09       NASA Goddard Space Flight Center- EMCO

System Administrator

• Prioritize and proactively respond to and resolve end user help requests and operational mail problems in an Enterprise Management environment.
• Ability to clearly translate technical issues in simple non-technical terms with excellent oral/written communication skills and a positive customer-centric attitude.
• Document all incidents and problems using the Remedy Ticketing System.
• Administer Microsoft Windows Server 2000/2003 Active Directory Domain support for unclassified LAN/WAN systems and users.
• In charge of identifying weaknesses in the NASA Goddard space flight center configurations while performing system requirement analysis and design modifications.
• Provided troubleshooting, repairs, testing, ad modification of Local Area Network (LAN) / Wide Area Network (WAN) electronic equipment and services.
• Ability to perform system backups and restores on File/Print and Exchange servers.
• Provide users with support on building systems with GHOST developed O/S images
• Monitor stability of site circuits and report outages to the appropriate departments.

1997-2009         General Electric\CompuCom

SR. Network System Engineer, Team Leader

• Provide needed assessment, design and implement services for network architecture and system solutions. Work with Vendors, End users, and other technical staff to resolve advanced network hardware/software issues.  Establish and implement network policies and procedures standard; ensure their conformance with information systems and company’s objectives.  Participate as a technical resource in the sales process.  Works with other networking personnel to design and implement total network systems solutions which include.
• Assisted in the development and launch of secure, recoverable and fault-tolerant systems for data access and identity management for internal and external clients.
• Identify options to integrate various business systems, application directories and security enablers.
• Interview project members, personnel and management as identified by the directory project team to derive a comprehensive list of requirements in order to complete a successful migration or implementation of a new Active Directory.
• Test and adjust the Continuity of Operations and Disaster Recovery operations and conduct evaluation of COOP and DR during quarterly incident response training.
• Evaluate the physical environment findings with results from interviews with key stakeholders.
• Analyzes and identifies all or part of the Directory Authentication Services components of the corporate/company Operating System, existing or new peripheral, network, and telecommunications systems requirements, taking into consideration the special technology needs.
• Worked with Windows 2003(DHCP, AD, DNS, FTP, and IIS).
• Teams with other Enterprise Business Services departments and personnel on successful completion of system design concepts.
• Develops complex test plans, test cases, and test reports, successfully performing complex component and system testing.
• Develops Security standards and guidelines, Standard Operating Instructions and other forms of systems documentation to ensure compliance of all requested Active Directory implementations.
• Solves network software and hardware problems using testing tools and techniques.  Reviews integrated systems design proposals for technical content.  Identifies, analyzes, and evaluates alternative design solutions. Provides technical network integration support encompassing physical planning, configuration, and installation of network hardware and software.
• Monitors implementations for technical correctness for the highest level of customer satisfaction.  Develops customer support plans for complex networking systems. 
• Develops information technology architecture and total systems solutions.  Designs quality control procedures to ensure the deliverables meet established design and performance goals.
• In charge of running random tests in order to protect vulnerable networks following risk management assessments. Guided cross-functional teams in the design, validation, acceptance testing and implementation of secure, networked communications across remote sites.
• Supports functional and technical specifications and standards for changes to Active Directory, solves hardware/software interface problems between Active Directory and operating system components, defines input/output parameters, and ensures integration of the entire system, set of systems or subsystems.

Volunteer Work

Regional treasurer for the Christian Congregation in the United States, 02-2001 to 09-2008

As a member of the board, I oversee fiscal matters of the Southeast region, which includes churches from South Carolina, North Carolina, Virginia, Maryland, Washington DC, and Pennsylvania; I provide monthly and annual budgets.  Create and implements balance sheets, income statements, and cash flow statements.  I also ensure development and board review of financial policies and procedures.  In my position, I oversee 14 local administrators.  I work together with the Regional Auditors to ensure proper business ethics and management of facilities.

National IT reform

• Currently, the Christian Congregation is upgrading its network infrastructure thought the United States, for a total of 69 congregations.  I am currently one of two project managers leading this project.
• We are currently installing a new forest consisting of 12 servers and two backup units and 240 workstations, all servers will be running windows server 2008R2 and the clients will be running windows 7 ultimate.
• The overall goal of this project is to integrate all 69 congregations into the same financial database, email system, and web site.
• When this project has completed all users of the CCUS will have remote and VPN access to the network and they will be able to use a vast range of software and CPU resources to archive the congregation needs.  (Project Completed as of 02/12/2015)

EDUCATION AND PROFESSIONAL DEVELOPMENT:

• BS Degree – Technical Management (2013)
• Server and Network Deployment in an AZURE environment (2018)
• Cisco UCS Servers Deployment (2018)
• Windows 2016 Hyper-V Training (2017)
• Vmware Administration 6.x and 5.5 (2017)
• Global Knowledge: Microsoft Hypervisor training (2011)
• Global Knowledge: Windows Security training (2012)
• Global Knowledge:  Project Management training (2012)
• Stratford College: Computer Science Diploma (1996)
• Computer Institute: Microsoft Studies, Cisco Studies